Public Company Software

ServiceNow

Santa Clara, California, United States

ServiceNow (NYSE: NOW) makes the world work better for everyone. Its cloud-based platform and solutions help digitize and unify organizations so they can find smarter, faster, better ways to make work flow.

Focus Areas
Enterprise workflow automation, IT service management (ITSM), Enterprise automation platform / Now Platform

Tracked deals

9

9 tracked deals across 2019-2026.

Recent pace

3

3 tracked deals announced in the last 12 months.

Deal mix

Buyout

7 buyout · 1 divestiture · 1 growth capital

ServiceNow Acquisition Volume by Year

Last 6 years

Acquisition volume by year Annual acquisition counts for the last 6 years for ServiceNow. 1 2019 1 2020 1 2023 1 2024 4 2025 ~1 est. 1 2026
Actual Full-year estimate

Supporting Data

Recent Transactions

  • Buyer
    ServiceNow
    Target
    Pyramid Analytics
    Seller
    JVP
    Location
    Israel
    Type
    Buyout

    ServiceNow announced the acquisition of JVP portfolio company Pyramid Analytics in an undisclosed transaction. Pyramid Analytics is an Israeli-founded, AI-driven decision intelligence platform, and JVP led its 2020 funding round and supported its growth into international markets.

  • Buyer
    ServiceNow
    Target
    Armis
    Industry
    Cybersecurity
    Type
    Buyout

    ServiceNow has completed its acquisition of Armis, a cyber exposure management and cyber-physical security company, for approximately $7.75 billion in cash. The deal adds real-time cyber asset discovery and protection across IT, OT, IoT, medical devices, code, and cloud to expand ServiceNow’s security and risk platform and enable automated, governed remediation.

  • Buyer
    ServiceNow
    Target
    Veza
    Industry
    Cybersecurity
    Type
    Buyout

    ServiceNow announced plans to acquire Veza, an AI-native identity security platform, to expand its Security and Risk capabilities for enterprises adopting agentic AI. The deal will integrate Veza’s patented Access Graph technology to provide end-to-end identity governance and least-privilege access across human, machine, and AI agent identities.

  • Buyer
    Salesforce, ServiceNow
    Target
    Genesys
    Seller
    Hellman & Friedman, Permira
    Industry
    Cloud & SaaS
    Location
    United States

    Genesys announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest an equal amount. The proceeds will be used to repurchase shares from Genesys’ existing equity holders, and the investment is expected to close by the end of Genesys’ fiscal year 2026 subject to customary closing conditions.

  • Buyer
    ServiceNow
    Target
    Quality 360 (Advania solution)
    Seller
    Advania
    Industry
    Cloud & SaaS
    Location
    Stockholm, Sweden

    ServiceNow has acquired the Quality 360 solution from Advania to bolster its Manufacturing Commercial Operations capabilities and provide manufacturers with AI‑driven quality management. The solution, originally built by Advania on the ServiceNow platform, will be integrated to deliver proactive issue detection, root cause analysis, and end‑to‑end quality workflows for manufacturing customers.

  • Buyer
    ServiceNow
    Target
    Raytion
    Location
    North Rhine-Westphalia, Germany
    Type
    Buyout

    ServiceNow has acquired Germany-based Raytion to strengthen GenAI-powered search and knowledge management on the Now Platform. The acquisition, completed in July 2024 for an undisclosed amount, brings Raytion's information retrieval technology and team (led by founder Valentin Richter) into ServiceNow to provide unified, enterprise-wide AI search and knowledge capabilities.

  • Buyer
    ServiceNow
    Target
    G2K
    Industry
    Software
    Location
    Bavaria, Germany
    Type
    Buyout

    ServiceNow has signed an agreement to acquire AI-powered platform G2K, adding real-time IoT and physical‑space data capabilities to the Now Platform to improve retail and other industry workflows. G2K is headquartered in Munich, Germany, employs 200+ people, and the deal is expected to close in Q3 2023; financial terms were not disclosed.

  • Buyer
    ServiceNow
    Target
    Passage AI
    Type
    Buyout

    ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View–based conversational AI platform, to accelerate native deep‑learning conversational capabilities and broaden multilingual support across the Now Platform. The deal (terms undisclosed) is expected to close by the end of Q1 2020 and will enhance ServiceNow Virtual Agent, Service Portal, Workspaces and other products.

  • Buyer
    ServiceNow
    Target
    Appsee
    Industry
    Data & Analytics
    Location
    Tel Aviv, Israel
    Type
    Buyout

    ServiceNow signed an agreement to acquire the in‑app mobile analytics platform, intellectual property and R&D talent of Israel‑based Appsee. The deal will add deep user analytics capabilities to the Now Platform and bring Appsee's co‑founders and engineering team into ServiceNow (establishing a presence in central Tel‑Aviv); financial terms were not disclosed and the acquisition was expected to close by the end of Q2 2019.

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