Marlin Equity Partners Acquires Puzzel

Marlin Equity's Puzzel Acquires S2 Communications AB

November 1, 2022

Cloud & SaaS

Marlin Equity Partners has acquired S2 Communications AB and will merge the business into its existing portfolio company, Puzzel, to strengthen Puzzel's cloud contact center (CCaaS) capabilities. The acquisition adds S2’s outbound campaign management and dialler functionality, expanding Puzzel’s product offering and footprint in the Nordics, particularly Sweden.

Marlin-backed Puzzel Acquires Vergic

October 11, 2021

Cloud & SaaS

Marlin Equity Partners portfolio company Puzzel has acquired Vergic Group AB, a Malmö-based digital-first customer engagement platform. The acquisition will merge Vergic into Puzzel to expand Puzzel's cloud-based contact centre (CCaaS) capabilities with video, co-browsing, site messaging and AI-driven engagement features.

Marlin Equity Partners Makes Growth Equity Investment in Pentalog

August 5, 2020

IT Services

Marlin Equity Partners completed a growth equity investment in Pentalog, a global provider of software development and digital services. The investment will support Pentalog's international expansion and help accelerate its product design, engineering and digital consulting capabilities.

Marlin-backed Puzzel Acquires U-Source Limited (U-WFM)

April 15, 2020

Cloud & SaaS

Marlin Equity Partners has acquired U-Source Limited (U-WFM), a Sheffield-based provider of workforce management and optimization software, and will merge it into Puzzel, Marlin's cloud-based contact centre portfolio company. The deal expands Puzzel's product suite with integrated workforce management capabilities, accelerating its UK expansion and enhancing its end-to-end customer engagement platform.

Puzzel/Marlin Equity Acquires Logicalware

December 9, 2019

Cloud & SaaS

Marlin Equity Partners has acquired Logicalware Ltd. and will merge the business into Puzzel, a Marlin portfolio company. The acquisition adds Logicalware's email automation and customer service ticketing capabilities to Puzzel's CCaaS platform to expand functionality and grow Puzzel's presence in the U.K. market.

Marlin Equity Partners Acquires Clarus Commerce

July 8, 2019

Marketing & Advertising

Marlin Equity Partners has completed the acquisition of Clarus Commerce, a provider of premium subscription loyalty programs and a technology platform for retailers. The transaction was made alongside Clarus management with minority investment from Norwest Venture Partners; Marlin said it will support product investment, partnerships and accelerated growth.