Medallia Acquires Voci Technologies
April 22, 2020
Medallia, the San Francisco–based experience management SaaS provider, agreed to acquire Pittsburgh-based Voci Technologies, a real-time speech-to-text and AI transcription platform, for approximately $59 million in cash. The deal, announced April 22, 2020, is expected to close in May 2020 and will integrate Voci's real-time speech-to-text and deep-learning capabilities into the Medallia Experience Cloud to enhance contact-center analytics and customer experience insights.
- Buyers
- Medallia, Inc.
- Targets
- Voci Technologies
- Industry
- AI & Machine Learning
- Location
- Pennsylvania, United States
- Transaction Type
- Buyout
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