LiveVox Acquires SpeechIQ
January 27, 2020
LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.
- Buyers
- LiveVox
- Targets
- SpeechIQ
- Industry
- AI & Machine Learning
- Location
- Ohio, United States
- Transaction Type
- Buyout
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