LivePerson Acquires VoiceBase and Tenfold to Power Voice AI and CX Integrations

SoundHound AI to Acquire LivePerson to Build Omnichannel Conversational AI Platform

April 24, 2026

AI & Machine Learning

SoundHound AI has entered into a definitive agreement to acquire LivePerson for an equity value of $43 million (about $250 million enterprise value after debt adjustments). The combination unifies SoundHound’s voice and agentic AI with LivePerson’s Conversational Cloud to deliver an end-to-end omnichannel conversational AI platform for enterprises across 30+ countries.

voAIce Corporation Acquires TheCRM Corporation

April 2, 2026

Cloud & SaaS

voAIce Corporation announced it has acquired TheCRM Corporation to unify live dealership customer data (DealerCRM) with voAIce’s AI (OliviaAI) into a single operating intelligence platform. The combined system is designed to help automotive, RV, marine, and powersports dealerships automate and execute real-time customer engagement across channels.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

TTEC Acquires VoiceFoundry

August 5, 2020

IT Services

TTEC Holdings, Inc. agreed to acquire VoiceFoundry, a global Amazon Web Services partner that specializes in Amazon Connect deployments and conversational AI. The U.S. and European portions of the deal closed immediately (with Australian and ASEAN regions pending approvals), adding Amazon Connect capabilities to TTEC’s Humanify Cloud and expanding TTEC Digital’s managed services and cloud contact center offerings.

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.

LiveVox Acquires Teckst

December 10, 2019

Software

LiveVox, the San Francisco-based provider of cloud omnichannel customer engagement and contact center software, has acquired Teckst, a New York–based enterprise messaging platform. The acquisition adds real-time, two-way messaging (SMS, WhatsApp, Facebook Messenger, Viber) capabilities to LiveVox’s U-Series omnichannel engagement suite to expand its digital messaging and omnichannel customer engagement functionality.