voAIce Corporation Acquires TheCRM Corporation

Klaviyo to Acquire Agency Team and Technology to Expand AI Agent Capabilities

August 6, 2026

Cloud & SaaS

Klaviyo (autonomous B2C CRM) has agreed to acquire the team and proprietary software technology of Agency, an AI-native customer success company led by Elias Torres. Following closing, Torres is expected to become Klaviyo’s Chief Product Officer and lead Klaviyo’s agent product line, including Composer and Customer Agent.

Volaris Group Acquires Gold-Vision CRM

February 27, 2024

Cloud & SaaS

Volaris Group, an operating group of Constellation Software Inc., has acquired Gold-Vision CRM, a UK-based provider of CRM and marketing automation software. Gold-Vision will continue to operate independently under existing leadership while the founders support a transitional period as Volaris integrates the product into its portfolio.

DealerBuilt Acquires Oplogic CRM

May 22, 2023

Software

DealerBuilt, a provider of dealer management system (DMS) software, has acquired Oplogic, a CRM solution for automotive dealerships. The acquisition integrates Oplogic's desking, digital retailing, lead management, call recording, equity mining and compliance capabilities into DealerBuilt's platform to expand its product suite and better serve dealer customers.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

LivePerson Acquires VoiceBase and Tenfold to Power Voice AI and CX Integrations

October 27, 2021

AI & Machine Learning

LivePerson, Inc. acquired VoiceBase and Tenfold to integrate real-time speech recognition, voice analytics, and CRM/telephony integrations into its Conversational AI platform. The acquisitions expand LivePerson’s voice capabilities and enable unified voice-and-messaging customer experiences for enterprise contact centers.

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.