TTEC Acquires VoiceFoundry
August 5, 2020
TTEC Holdings, Inc. agreed to acquire VoiceFoundry, a global Amazon Web Services partner that specializes in Amazon Connect deployments and conversational AI. The U.S. and European portions of the deal closed immediately (with Australian and ASEAN regions pending approvals), adding Amazon Connect capabilities to TTEC’s Humanify Cloud and expanding TTEC Digital’s managed services and cloud contact center offerings.
- Buyers
- TTEC Holdings, Inc.
- Targets
- VoiceFoundry
- Industry
- IT Services
- Location
- Oklahoma, United States
- Transaction Type
- Buyout
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