Nextiva Acquires Thrio to Boost AI-Driven Contact Center Capabilities

Cognizant Acquires Thirdera to Expand ServiceNow Consulting and AI-Driven Automation

January 23, 2024

IT Services

Cognizant has entered into an agreement to acquire Thirdera, a Broomfield, Colorado-based Elite ServiceNow partner specializing in advisory, implementation, and optimization. The deal is expected to close in January 2024 and is aimed at expanding Cognizant’s ServiceNow capabilities—particularly around training/certifications and AI-driven automation—building a $1B combined business with ServiceNow.

Accenture Acquires Nextira

June 1, 2023

Cloud & SaaS

Accenture has acquired Nextira, an AWS Premier Partner based in Austin, Texas, whose ~70 employees will join the Accenture AWS Business Group. The acquisition strengthens Accenture Cloud First's engineering capabilities in cloud-native development, AI and machine learning, data analytics and 3D/media rendering solutions, with a stated focus on media and entertainment clients. Terms were not disclosed.

Nextiva Acquires Simplify360

April 19, 2023

Cloud & SaaS

Nextiva has acquired Simplify360, an AI-driven customer experience and social media management platform headquartered in Bengaluru, India. The deal adds social media, reputation management, live chat, and helpdesk CRM capabilities to Nextiva's conversation platform and accelerates Nextiva's expansion into the Asia-Pacific market.

ZoomInfo Acquires Conversation-Intelligence Leader Chorus.ai

July 13, 2021

AI & Machine Learning

ZoomInfo agreed to acquire Chorus.ai for approximately $575 million in an all-cash transaction, adding conversation intelligence and AI-driven call analysis to its go-to-market platform. The acquisition expands ZoomInfo's capabilities across the sales funnel by integrating Chorus's ML/NLP conversation insights into ZoomInfo's data, engagement, and workflow products.

Nextech AR Solutions Acquires Threedy.ai for US$9.5 Million

May 14, 2021

Cloud & SaaS

Nextech AR Solutions Corp. agreed to acquire Threedy.ai, Inc. in an all-stock transaction valued at US$9.5 million. The deal combines Threedy’s AI-powered 3D model creation and computer vision “virtual assembly line” with Nextech’s augmented reality (AR) platforms to scale 3D content for e-commerce and other AR applications.

Provana Acquires TriVium Systems

January 21, 2020

Software

Provana, a Lisle, Illinois-based contact center technology provider, has acquired TriVium Systems, an Oregon-based provider of call recording, reporting and analytics solutions. The acquisition will integrate TriVium's SonicView and analytics products into Provana's contact center platform to expand Provana's speech analytics and call-recording capabilities.