Gupshup Acquires AskSid

Gupshup Acquires OneDirect

June 2, 2022

Cloud & SaaS

Gupshup, a conversational engagement platform, has acquired OneDirect, an India-based omnichannel, AI-enabled customer service platform. The acquisition expands Gupshup's live Agent Assist and omnichannel conversational capabilities, enabling unified agent workflows and deeper integration with CRM and helpdesk systems for enterprise customers across BFSI, retail and travel.

Gupshup Acquires Active.Ai

April 5, 2022

AI & Machine Learning

Gupshup has acquired Active.Ai, a Singapore-headquartered conversational AI platform serving banks and fintech firms, to strengthen Gupshup’s conversational CX and CBaaS offerings for BFSI customers. Active.Ai powers conversational banking across 43 countries and brings enterprise-grade omnichannel voice, video and messaging capabilities to Gupshup’s product stack; financial terms were not disclosed.

SAP Acquires Askdata

July 21, 2022

Data & Analytics

SAP SE has acquired Askdata, a search-driven analytics startup that applies AI and natural-language processing to let users query live data via plain-language search. Askdata's IP will be integrated into SAP Business Technology Platform and SAP Analytics Cloud to provide a lightweight, conversational analytics experience; financial terms were not disclosed.

G2 Acquires unSurvey's AI Capabilities and Team

June 10, 2025

AI & Machine Learning

G2 has acquired AI-first capabilities and talent from unSurvey, a Y Combinator–backed conversational-AI research company. The unSurvey founding team and engineers join G2 to embed voice- and AI-led conversational review collection and custom research capabilities across G2's marketplace, strengthening its AI product offerings.

Gupshup Acquires Dotgo

September 23, 2021

Cloud & SaaS

Gupshup has acquired Dotgo, a New Jersey–based leader in RCS business messaging, to integrate Dotgo's RCS/MaaP technology into Gupshup's conversational messaging platform. The deal adds RCS capabilities, global RBM connectivity and operator partnerships to Gupshup's single messaging API and supports expansion into markets including Africa.

Uptiq.AI Acquires UpSwot

December 2, 2024

Software

Uptiq.AI has acquired UpSwot to integrate UpSwot's Financial Data Gateway into Uptiq's AI Workbench, enhancing data integration and enabling AI agents to query and embed third-party accounting, banking, payroll, ERP, and CRM data. The acquisition strengthens Uptiq.AI's enterprise AI platform for financial institutions and accelerates product capabilities for use cases such as personalized customer interactions, loan origination, compliance, and portfolio management.