Vonage Acquires Jumper.ai to Add Conversational Commerce Capabilities

ZoomInfo Acquires Conversation-Intelligence Leader Chorus.ai

July 13, 2021

AI & Machine Learning

ZoomInfo agreed to acquire Chorus.ai for approximately $575 million in an all-cash transaction, adding conversation intelligence and AI-driven call analysis to its go-to-market platform. The acquisition expands ZoomInfo's capabilities across the sales funnel by integrating Chorus's ML/NLP conversation insights into ZoomInfo's data, engagement, and workflow products.

Verint Acquires Conversocial

August 10, 2021

Cloud & SaaS

Verint acquired Conversocial to expand its cloud customer engagement platform with additional social and messaging channels and strengthen conversational AI capabilities. The deal was announced in August 2021; Conversocial — which has offices in New York and London and roughly 80 employees — was acquired for about $50 million in cash.

Jump Acquires Mobile Assistant to Expand AI for Financial Advisors

October 23, 2025

Software

Jump, an AI platform for financial advisors, has acquired Mobile Assistant, a provider of dictation-based transcription services for advisors. The deal integrates Mobile Assistant's transcription capabilities into Jump's full-cycle AI workflow to expand product capabilities and broaden Jump's reach among financial advisors.

UJET Acquires Spiral

November 18, 2025

Software

UJET has acquired Spiral, a conversational analytics and AI company, to accelerate its AI roadmap and add a standalone customer intelligence product to its CCaaS platform. The deal integrates Spiral's conversation- and feedback-analysis capabilities into UJET's AI-first contact center offering while allowing Spiral to continue operating as a standalone product under the name Spiral by UJET.

NetApp Acquires CloudJumper

April 29, 2020

Cloud & SaaS

NetApp acquired CloudJumper, a cloud software company focused on virtual desktop infrastructure (VDI) and remote desktop services, to create the NetApp Virtual Desktop Service (VDS). The acquisition brings CloudJumper's VDI management capabilities into NetApp Cloud Central and integrates with Azure NetApp Files and Cloud Volumes, expanding NetApp's cloud desktop and data management offerings.

Hootsuite Acquires Conversational AI Platform Heyday for CA$60M

August 3, 2021

AI & Machine Learning

Hootsuite acquired Montreal-based conversational AI platform Heyday for approximately CA$60 million to add enterprise-grade customer messaging and AI automation to its social commerce and customer care offerings. The acquisition integrates Heyday's conversational AI and e-commerce integrations into Hootsuite's social media management platform to enable brands to deliver personalized 1:1 messaging experiences at scale.