Sabio Group Acquires Voicebot Specialist Fonetic
March 14, 2021
Sabio Group has acquired Fonetic, a Spanish provider of cloud-enabled AI voicebots, chatbots and customer behaviour analytics, to strengthen Sabio’s AI and automation capabilities within its CX services portfolio. The acquisition brings Fonetic’s conversational AI, NLP and voice recognition solutions — which handle hundreds of millions of interactions annually for major insurers, banks and telecom clients — into Sabio’s multi-vendor CX offering.
- Buyers
- Sabio Group
- Targets
- Fonetic
- Industry
- AI & Machine Learning
- Location
- Community of Madrid, Spain
- Transaction Type
- Buyout
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