Playvox Acquires Prodsight to Launch Playvox Customer AI

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.

QuestionPro Acquires PathosAI

June 22, 2023

AI & Machine Learning

QuestionPro has acquired PathosAI to integrate PathosAI’s emotional-insights AI into QuestionPro’s research and insights platform. The acquisition expands QuestionPro’s AI-driven capabilities for customer experience and brand research by enabling emotion analysis and prediction within its survey and insights tools.

The NFT Gaming Company Acquires Voxpow AI Assets

March 6, 2023

AI & Machine Learning

The NFT Gaming Company, Inc. announced it acquired the artificial intelligence assets of Voxpow to integrate Voxpow’s speech-recognition and natural language processing into its proprietary game portfolio. The assets provide voice control, support for more than 100 languages and variants, and sentiment-analysis capabilities to enhance player interaction across NFT Gaming’s platform.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

Playvox Acquires Agyle Time; Five Elms Capital Leads $25M Investment

February 11, 2021

Cloud & SaaS

Playvox, a CRM-connected omnichannel contact center SaaS provider, acquired Agyle Time, a cloud-native workforce management (WFM) software vendor, to broaden its workforce optimization capabilities. At the same time Playvox raised $25 million led by Five Elms Capital, providing growth capital to accelerate product development, go-to-market expansion, and global growth.

Sensory Acquires Vocalize.ai

February 13, 2019

AI & Machine Learning

Sensory Inc. acquired Vocalize.ai, a software tools and services provider that benchmarks and evaluates speech recognition and natural language interfaces. Vocalize.ai will operate as an independent division under Sensory to provide independent, real-world testing and benchmarking capabilities to Sensory and the broader voice-enabled industry.