QuestionPro Acquires PathosAI

QuestionPro Acquires Digsite

August 25, 2022

Cloud & SaaS

QuestionPro has acquired Digsite's qualitative research capabilities and collaborative insights platform to integrate agile qualitative solutions into its enterprise research and survey offerings. The deal expands QuestionPro's qual+quant capabilities, enabling customers to combine Digsite's exploratory research and rapid ‘Sprints’ with QuestionPro's survey, CX and analytics platforms.

Playvox Acquires Prodsight to Launch Playvox Customer AI

January 12, 2022

AI & Machine Learning

Playvox, a Sunnyvale-based provider of workforce engagement management software, acquired Prodsight, an AI-driven customer interaction analytics SaaS provider, to integrate advanced sentiment analysis, text analytics, and auto-tagging into the Playvox suite. The acquisition — announced Jan. 12, 2022 — will rebrand Prodsight as Playvox Customer AI and strengthen Playvox’s quality management and coaching capabilities for contact centers.

Pegasystems Acquires Qurious.io for AI-Powered Speech Analytics

January 11, 2021

Software

Pegasystems Inc. acquired Qurious.io, a San Francisco–based provider of real-time AI-powered speech analytics for customer service teams. The acquisition will integrate Qurious.io's speech-to-text, NLP and emotion-detection SaaS capabilities into Pega Customer Service to provide real-time agent insights and coaching; terms were not disclosed.

Standard AI Acquires Pathr.ai

January 9, 2026

AI & Machine Learning

Standard AI has acquired Pathr.ai, a spatial intelligence startup that analyzes in-store movement and behavior, bringing Pathr.ai’s founder and several team members into Standard AI’s engineering organization. The deal expands Standard AI’s computer-vision and spatial analytics capabilities to accelerate enterprise retail deployments and global expansion.

QuestionPro Acquires Patient Safety Group

May 9, 2023

Healthcare Services

QuestionPro has acquired Patient Safety Group (PSG) from Smart Patients, LLC to integrate PSG's AHRQ-compliant patient safety data-collection platform into QuestionPro's research, insights and experience management platform. The acquisition will combine PSG's safety-survey capabilities with QuestionPro's analytics to expand its healthcare-focused offerings and provide interoperable patient-safety insights to health systems and IDNs.

Blend360 Acquires FutureproofAI, Inc.

May 23, 2023

Data & Analytics

Blend360, a data science solutions provider, has acquired FutureproofAI, Inc., a specialist technology consultancy focused on omnichannel decision management and implementation of Pegasystems' Customer Decision Hub. The deal expands Blend360's data engineering and analytics capabilities to better serve large enterprise clients across the US and EMEA and accelerate AI-powered real-time customer decisioning implementations.