Directly Acquires Conversational AI Start-up Kylie.ai
November 12, 2019
Directly has acquired AI start-up Kylie.ai, bringing the Kylie.ai team and proprietary conversational AI technology in-house to expand Directly's intelligent automation platform. The acquisition adds transactional capabilities (refunds, returns, cancellations, order tracking) to Directly's customer support automation offerings, with Kylie.ai co-founders joining Directly in business development and data science roles.
- Buyers
- Directly
- Targets
- Kylie.ai
- Industry
- AI & Machine Learning
- Location
- California, United States
- Transaction Type
- Buyout
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