Meta (Facebook) Acquires Kustomer

Qube Cinema Acquires MetaMedia

March 31, 2025

Media & Entertainment

Qube Cinema has acquired MetaMedia, integrating MetaMedia’s cloud-based cinema content distribution platform and global operations into Qube’s product suite. The acquisition brings MetaMedia’s relationships with roughly 600 cinemas and its Azure-powered distribution platform under Qube’s control as the companies complete integration.

InMoment Acquires MaritzCX

February 26, 2020

Cloud & SaaS

InMoment and MaritzCX entered into a definitive agreement to combine their customer experience (CX) businesses, creating a larger CX platform and services organization backed by private equity firm Madison Dearborn Partners. The combined company will support over 2,000 brands with a global team of approximately 1,500 employees and consolidate leadership across retail, hospitality, automotive and financial services.

Meta Acquires PlayAI

July 13, 2025

AI & Machine Learning

Meta Platforms, Inc. has acquired PlayAI, a startup that builds hyper-realistic voice generation and cloning technology. The financial terms were not disclosed; Meta said the entire PlayAI team will join and that the acquisition aligns with its roadmap across AI Characters, Meta AI, wearables and audio content creation.

IgniteTech Acquires Khoros

May 27, 2025

Cloud & SaaS

IgniteTech, an AI-first enterprise software company, has acquired Khoros, the digital-first customer engagement and community platform. IgniteTech plans to integrate its AI technologies across Khoros' Communities, Service and Social Media Management products to deliver new AI-driven capabilities and enhanced brand intelligence.

Verint Acquires Conversocial

August 10, 2021

Cloud & SaaS

Verint acquired Conversocial to expand its cloud customer engagement platform with additional social and messaging channels and strengthen conversational AI capabilities. The deal was announced in August 2021; Conversocial — which has offices in New York and London and roughly 80 employees — was acquired for about $50 million in cash.

Amperity Acquires Custora

November 5, 2019

Data & Analytics

Amperity, an AI-powered customer data management platform, has acquired Custora, a customer analytics platform for consumer brands, to combine Customer 360 capabilities with best-in-class analytics and activation tools. Custora will become Amperity's East Coast headquarters, and the combined team will total approximately 175 employees.