Capacity Acquires Creovai to Add Real-Time Agent Assist and Automated QA
October 16, 2025
Capacity, the St. Louis–based AI-powered support automation platform, has acquired Creovai, a conversation-intelligence company formed in 2024 from the merger of Tethr and Awaken Intelligence. The deal — terms confidential — brings real-time agent assist, automated quality assurance and deeper conversational intelligence into Capacity's platform while Creovai will continue to operate independently as it integrates into Capacity.
- Buyers
- Capacity
- Targets
- Creovai
- Industry
- Cloud & SaaS
- Location
- Texas, United States
- Transaction Type
- Buyout
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