Professional Services Buyout Acquisitions in 2021

Acquisition Volume in Professional Services Buyout in 2021 by Year

Last 5 years

Acquisition volume by year Annual acquisition counts for the last 5 years for Professional Services Buyout Acquisitions in 2021. 99 2022 90 2023 109 2024 140 2025 ~252 est. 65 2026
Actual Full-year estimate
  • Buyer
    Fusion (Fusion Group Company / Fusion BPO Services)
    Target
    Advanced Communications Group Inc. (ACG)
    Type
    Buyout

    Fusion (a global BPO and contact-center services provider) acquired Advanced Communications Group Inc. (ACG), a Boynton Beach, Florida-based full-service BPO/contact-center provider, effective December 31, 2021. The acquisition (ACG's ~250 employees) strengthens Fusion's presence in the United States and expands its telecom and tech-support BPO capabilities.

  • Buyer
    AnswerNet
    Target
    Quality Contact Solutions
    Seller
    Angela Garfinkel (former owner)
    Type
    Buyout

    AnswerNet, a Willow Grove, Pennsylvania-based BPO and call center services provider, acquired Quality Contact Solutions (QCS) and its subsidiary QCS At Home, with the deal finalized December 31, 2021. The acquisition strengthens AnswerNet’s telemarketing, outbound/inbound and compliance capabilities; AnswerNet retained QCS employees and appointed Chris Grothe to oversee the business.

  • Buyer
    Firstsource Solutions Limited
    Target
    American Recovery Services, Inc.
    Type
    Buyout

    Firstsource Solutions Limited has agreed to acquire American Recovery Services, Inc. (ARSI), a nationwide legal collections network headquartered in Southern California. The acquisition adds legal-stage collections capabilities to Firstsource’s U.S. receivables management offering, strengthening its end-to-end debt recovery services for banks, financial institutions and fintech clients.

  • Buyer
    Teleperformance
    Target
    Senture
    Seller
    Kingswood Capital Management, L.P.
    Type
    Buyout

    Teleperformance has acquired Senture, a US-based business process outsourcing (BPO) operator focused on government services, from Kingswood Capital Management for an enterprise value of US$400 million. Senture, headquartered in London, Kentucky, generated approximately US$192 million in revenue (2021e) and operates a network of more than 4,500 advisers (about 85% remote); the deal is intended to strengthen Teleperformance's citizen/government services vertical and expand its US capabilities.

  • Buyer
    CJK Group, Inc.
    Target
    Tweddle Group
    Type
    Buyout

    CJK Group, Inc. has acquired Tweddle Group, a provider of product support, content development, content management, and digital/print distribution solutions. Tweddle Group, headquartered in Clinton Township, Michigan with over 500 employees worldwide, will operate under CJK leadership to expand CJK's technology and service capabilities and diversify its offerings.

  • Buyer
    Rimkus Consulting Group, Inc.
    Target
    Capital Consulting International
    Location
    England, United Kingdom
    Type
    Buyout

    Rimkus Consulting Group, Inc. acquired Capital Consulting International (CCi), a global consultancy of delay, quantum and technical experts serving the insurance and construction industries. The deal expands Rimkus' international footprint across the United Kingdom, United Arab Emirates, Singapore, Australia and New Zealand and augments its forensic engineering and construction-claims capabilities.

  • Buyer
    Eliassen Group
    Target
    Fidato Partners
    Type
    Buyout

    Eliassen Group, a Reading, Massachusetts-based strategic consulting and talent solutions firm, has acquired Fidato Partners, an accounting & finance, risk management, and IT consulting firm headquartered in the greater Philadelphia area. The acquisition expands Eliassen Group’s professional services capabilities—particularly in risk management, finance transformation, and technical accounting—and brings Fidato’s consulting and recruiting capabilities into Eliassen’s platform.

  • Buyer
    An affiliate of Peak Rock Capital, Peak Rock Capital
    Target
    Xenon arc Inc.
    Type
    Buyout

    An affiliate of Peak Rock Capital has completed the acquisition of Xenon arc Inc., a Bellevue, Washington–based technology‑enabled services provider for food & beverage, industrial and chemical manufacturers. Peak Rock will partner with Xenon arc's management team to accelerate growth through investments in technology, service capability expansion and complementary add‑on acquisitions to expand geographic coverage.

  • Buyer
    Pye-Barker Fire & Safety
    Target
    Yarnell Security Systems
    Seller
    Teri Yarnell, Ron Yarnell
    Type
    Buyout

    Pye-Barker Fire & Safety has acquired Yarnell Security Systems, a Lancaster, Pennsylvania-based commercial and residential security services provider. The deal adds Yarnell's 47 employees and more than 10,000 customers to Pye-Barker's national fire, life-safety and security platform and strengthens its CCTV, access control and alarm monitoring capabilities in central Pennsylvania.

  • Buyer
    Hanover Investors
    Target
    eCOGRA
    Location
    United Kingdom
    Type
    Buyout

    Hanover Investors has acquired eCOGRA, an independent testing and certification agency serving the online gambling industry, via Hanover Active Equity Fund II. The deal (consideration undisclosed) is supported by debt from Investec Growth & Leveraged Finance and is intended to accelerate eCOGRA's geographic expansion—particularly into the United States—and strengthen its commercial capabilities.

  • December 14, 2021
    Buyer
    Workiva Inc.
    Target
    AuditNet
    Location
    United States
    Type
    Buyout

    Workiva Inc. has acquired AuditNet, a global provider of audit content, tools and a digital community used by more than 160,000 audit practitioners. The acquisition (terms not disclosed) will integrate AuditNet’s content into the Workiva platform and Workiva Marketplace to strengthen the company’s GRC and audit offerings.

  • December 14, 2021
    Buyer
    Consilio
    Target
    Legility
    Seller
    Gridiron Capital
    Type
    Buyout

    Consilio has acquired Legility from private equity firm Gridiron Capital, combining Consilio's global eDiscovery and legal consulting platform with Legility's technology-enabled legal services, managed review, and flexible legal talent capabilities. The deal expands Consilio's enterprise legal services, enhances its European footprint, and integrates Legility's talent and technology into Consilio's Complete suite of solutions.

  • Buyer
    Kelso & Company (Kelso Fund X)
    Target
    ReSource Pro Holdings, Inc.
    Seller
    DFW Capital Partners
    Type
    Buyout

    Kelso (Kelso Fund X) completed the acquisition of ReSource Pro on December 10, 2021 from DFW Capital Partners, providing a liquidity exit for DFW. ReSource Pro is a New York–headquartered provider of outsourced business process management, analytics and managed services to insurance carriers, brokers, MGAs and TPAs, with more than 5,000 employees globally. The transaction is a PE buyout that positions Kelso to grow the company’s insurance-focused BPO and technology-enabled services.

  • Buyer
    STAR7 S.p.A.
    Target
    LocalEyes
    Location
    Ireland
    Type
    Buyout

    Italian product-information specialist STAR7 S.p.A. has acquired LocalEyes, an Ireland-based translation and localization firm. The deal, facilitated by M&A advisor ITX, brings LocalEyes’ content-localization capabilities and 150 employees (12 European offices plus San Francisco) into STAR7’s global product-information services platform.

  • Buyer
    Foreside Financial Group, LLC
    Target
    Alaric Compliance Services LLC
    Type
    Buyout

    Foreside Financial Group has acquired Alaric Compliance Services to bolster its governance, risk management, and compliance (GRC) capabilities across broker-dealer, alternatives, mutual fund, private credit, and ETF compliance practices. Alaric, founded in 2004 and led by Guy F. Talarico, brings specialized regulatory and compliance expertise for asset managers and broker-dealers.

  • Buyer
    IK Partners, IK Small Cap III Fund
    Target
    DA Languages Ltd
    Seller
    Foresight Group
    Location
    Greater Manchester, United Kingdom
    Type
    Buyout

    IK Partners’ Small Cap III Fund has acquired DA Languages Ltd (DAL) from Foresight Group. IK will partner with management (who are reinvesting) to scale the Manchester-based language services provider organically and via add-on acquisitions, with a focus on investing in DAL’s technology-enabled interpreting and translation offering.

  • Buyer
    Reverence Capital Partners
    Target
    CRS Temporary Housing
    Seller
    GenNx360 Capital Partners
    Type
    Buyout

    Reverence Capital Partners, a private investment firm, has acquired CRS Temporary Housing from GenNx360 Capital Partners. CRS is a tech-enabled provider of temporary housing and relocation solutions for insurance carriers; terms were not disclosed and GenNx360 said the sale represents a portfolio realization from Fund II.

  • Buyer
    OMNIA Partners
    Target
    PAS Purchasing Solutions, Buyers Access
    Seller
    Jones Boys Ventures
    Location
    United States
    Type
    Buyout

    OMNIA Partners has acquired PAS Purchasing Solutions and Buyers Access, consolidating two leading group purchasing organizations (GPOs) serving the multi-family housing industry. The deal brings PAS and Buyers Access into OMNIA Partners’ procurement portfolio to expand its multi-family housing offering and enhance buying power for property owners and operators nationwide.

  • Buyer
    Lee Equity Partners
    Target
    Unlimited Technology, Inc.
    Seller
    Richard Rockwell
    Type
    Buyout

    Funds managed by New York-based private equity firm Lee Equity Partners acquired a majority ownership interest in Unlimited Technology, a Chester Springs, Pennsylvania-based security systems integrator. Management, led by John Palumbo (who will become CEO), will retain meaningful equity; former majority shareholder Richard Rockwell is retiring. Financial terms were not disclosed; Lee Equity said it will support Unlimited Technology’s organic and acquisition-driven growth and geographic/service expansion.

  • Buyer
    Troon
    Target
    Peter Burwash International
    Type
    Buyout

    Troon, the Scottsdale-based leader in golf and club hospitality management, has acquired Peter Burwash International (PBI), a global tennis management and instruction company. The deal brings PBI's portfolio of more than 30 properties into Troon's racquet sports division and combines PBI with Troon's existing Cliff Drysdale Tennis business to create the world's largest third-party racquet sports operator.

  • Buyer
    West Monroe
    Target
    Carbon Five
    Type
    Buyout

    West Monroe has acquired Carbon Five, a product management, digital design, and software engineering firm, to expand its end-to-end digital product development capabilities. The deal adds nearly 100 designers, product managers, and engineers and complements West Monroe's recent acquisition of Verys as it builds a global product development platform.

  • Buyer
    Shepley Bulfinch
    Target
    PARC design lab
    Type
    Buyout

    Shepley Bulfinch, a national architecture firm headquartered in Boston, has acquired PARC design lab, a boutique architecture practice based in Durham, North Carolina. The acquisition expands Shepley's science and technology design capabilities and establishes a physical presence in the Research Triangle; PARC co-founders Jeffery Bottomley and John Jarvis will join Shepley in leadership roles.

  • Buyer
    WPP, Finsbury Glover Hering Corporation
    Target
    Sard Verbinnen & Co. (SVC)
    Seller
    Golden Gate Capital, SVC employee shareholders (SVC Managers)
    Type
    Buyout

    WPP’s majority-owned subsidiary Finsbury Glover Hering Corporation and Sard Verbinnen & Co. (SVC) agreed to merge to create a global strategic communications firm with approximately 1,000 professionals across 25 offices. The transaction was completed following the October 13, 2021 announcement, with WPP remaining the majority investor and Golden Gate Capital converting its equity in SVC to remain an investor in the combined firm.

  • Buyer
    Arise Virtual Solutions, Inc.
    Target
    Officium Labs
    Location
    United States
    Type
    Buyout

    Arise Virtual Solutions has acquired Officium Labs to expand its CX design, transformation and BPO capabilities by integrating Officium's CX Maturity Model and services. The deal combines Officium's experience in Gaming and Logistics with Arise's Gig-CX platform and 70,000+ Service Partner network to accelerate CX innovation and deliver broader managed and tech-enabled CX offerings to enterprise brands.

  • Buyer
    Urbanimmersive Inc.
    Target
    Agence Immophoto Inc., Tours Virtuales (intangible assets)
    Location
    Quebec, Canada
    Type
    Buyout

    Urbanimmersive Inc. acquired all outstanding shares of Agence Immophoto Inc. for a total purchase price of $500,000 (cash and shares) and also purchased the intangible assets of Mexican photography business Tours Virtuales for $22,000. The transactions expand Urbanimmersive’s real estate photography service footprint in Quebec and Mexico and bolster its offering of subscription-based 3D marketing and photography solutions.

  • Buyer
    Sedgwick
    Target
    Temporary Accommodations
    Type
    Buyout

    Sedgwick has acquired Temporary Accommodations, a provider of temporary housing and related services for displaced insurance policyholders. The acquisition brings Temporary Accommodations into Sedgwick's Property Americas division to expand Sedgwick's end-to-end property claims capabilities, including temporary housing and additional living expense management.

  • November 18, 2021
    Buyer
    J.S. Held
    Target
    IPFC Corp.
    Type
    Buyout

    Global consulting firm J.S. Held has acquired substantially all of the assets of IPFC Corp., a Houston-based forensic accounting and valuation consultancy. The deal expands J.S. Held's Financial Investigations Division and strengthens its capabilities in intellectual property valuations, economic damages, and expert testimony services.

  • Buyer
    Mitie
    Target
    Esoteric Limited
    Location
    United Kingdom
    Type
    Buyout

    Mitie has acquired Esoteric Limited, a UK specialist in counter-espionage and Technical Surveillance Countermeasures (TSCM), and will integrate its team into Mitie Security to strengthen the company’s security intelligence and counter-surveillance capabilities. Esoteric founder Emma Shaw will join Mitie Security to lead intelligence security operations, and Mitie will combine Esoteric’s services with its Merlin 24/7 platform to deliver remote monitoring and real-time insights.

  • Buyer
    IQ-EQ
    Target
    Greyline Partners, LLC
    Type
    Buyout

    IQ-EQ, the investor services group, has acquired Greyline Partners, a U.S.-based governance and regulatory compliance provider. The deal expands IQ-EQ's U.S. capabilities and footprint—Greyline brings ~56 employees across six offices and complementary outsourced compliance, middle-office and finance services to IQ-EQ's alternative-asset client base.

  • Buyer
    Accenture
    Target
    Founders Intelligence
    Location
    England, United Kingdom
    Type
    Buyout

    Accenture has acquired Founders Intelligence, a London-based innovation strategy consulting firm, to strengthen its innovation practice and help clients scale new business models. The Founders Intelligence team of 35 professionals will join Accenture's Innovation practice; terms were not disclosed.

  • Buyer
    LegalZoom.com, Inc.
    Target
    Earth Class Mail, Inc.
    Type
    Buyout

    LegalZoom (NASDAQ: LZ) acquired Earth Class Mail, a virtual mailbox and mail digitization provider, to expand its subscription services for small businesses. The acquisition adds virtual mailbox, mail-scanning and API-enabled document management capabilities to LegalZoom’s platform to streamline operations for small-business customers.

  • Buyer
    TechnoMile
    Target
    Bid2Win Consulting
    Location
    United States
    Type
    Buyout

    TechnoMile, a provider of cloud solutions for government sales, signed a definitive agreement to acquire Bid2Win Consulting, a strategic advisory and capture management firm. The acquisition adds seasoned business development and capture strategists to TechnoMile’s offerings, expanding its capabilities to provide strategic advisory services alongside its Growth Suite capture management technology.

  • Buyer
    Baring Private Equity Asia (BPEA)
    Target
    Tricor Group
    Seller
    Permira
    Location
    Hong Kong
    Type
    Buyout

    Funds affiliated with Baring Private Equity Asia (BPEA) have agreed to acquire Tricor Group from Permira in a transaction that values Tricor at an enterprise value of $2.76 billion. The deal, expected to close in H1 2022 subject to regulatory approvals, gives BPEA a platform to support Tricor’s continued growth across Asia; Tricor serves ~50,000 clients with roughly 2,800 employees across 21 markets.

  • Buyer
    VisasQ, Inc.
    Target
    Coleman Research Group, Inc.
    Type
    Buyout

    VisasQ, a Tokyo-listed knowledge platform, has acquired US-based expert network Coleman Research Group, Inc. for $103,350,000. The acquisition expands VisasQ’s global expert network and client footprint—creating a combined network of roughly 400,000 experts and broader geographic presence across the U.S., Japan and other markets; Canaccord Genuity served as exclusive financial advisor to Coleman.

  • Buyer
    Alera Group
    Target
    Blue Communications, Bagwell & Bagwell Insurance
    Type
    Buyout

    Alera Group, a national insurance and wealth management firm, has acquired Blue Communications, an HR consulting and internal communications agency headquartered in Hollywood, California, and Bagwell & Bagwell Insurance, a Raleigh, North Carolina property and casualty agency. The deals expand Alera's HR consulting, communications and insurance capabilities and extend its nationwide footprint; terms were not disclosed.

  • Buyer
    Clayton, Dubilier & Rice (CD&R)
    Target
    PwC's Global Mobility Tax and Immigration Services business (rebranded Vialto Partners), Vialto Partners
    Seller
    PwC
    Type
    Buyout

    Clayton, Dubilier & Rice (CD&R) has acquired PwC's Global Mobility Tax and Immigration Services business in a carve-out that will operate as Vialto Partners. The standalone company will serve multinational clients with immigration, tax, managed services, payroll and digital solutions, leveraging CD&R capital to accelerate technology investment and global expansion; the business comprises roughly 5,700–6,000 professionals.

  • Buyer
    Dunbar Security Solutions
    Target
    Integrity Systems, Inc.
    Seller
    Integrity Systems, Inc.
    Type
    Buyout

    Dunbar Security Solutions has acquired all assets of Integrity Systems, Inc., adding security system installation and service capabilities across the Washington, D.C. metro market. The acquisition expands Dunbar's local installation footprint and customer base in the Mid-Atlantic while bringing Integrity's technicians and infrastructure into Dunbar's Greenbelt, Maryland and Sterling, Virginia branch operations.

  • Buyer
    IPS-Integrated Project Services, LLC, Alleghany Capital Corporation
    Target
    Linesight
    Location
    Ireland
    Type
    Buyout

    IPS-Integrated Project Services (a subsidiary of Alleghany Capital Corporation) has acquired Linesight, a Dublin-headquartered multinational consultancy with roughly 900 employees. The transaction combines IPS's engineering, construction management and compliance capabilities with Linesight's project controls and cost/schedule expertise to expand capabilities and geographic reach—particularly across data centers and life sciences sectors.

  • Buyer
    Frosch International Travel (FROSCH)
    Target
    Conlin Travel (corporate division)
    Seller
    Conlin Travel
    Type
    Buyout

    Frosch International Travel purchased a 51% interest in the corporate division of Conlin Travel, a Michigan-based travel management firm, while Conlin retains full ownership of its leisure and specialty divisions. The partnership gives FROSCH a larger foothold in the Great Lakes region and provides Conlin access to FROSCH’s global operations platform and technology solutions, with Chris Conlin remaining as Managing Partner.

  • Buyer
    Securiguard Services Limited
    Target
    Russell Security Services Inc.
    Seller
    Joe Maher (former owner and CEO), Shareholders of Russell Security Services Inc.
    Location
    Ontario, Canada
    Type
    Buyout

    Securiguard Services Limited acquired Russell Security Services Inc. (RSSI), an Ontario-based provider of corporate security services, in a transaction that officially closed in March 2021. The acquisition expands Securiguard's national footprint into Ontario, combining RSSI's local client relationships and expertise with Securiguard's larger national platform and operations.

  • Buyer
    Chatham Asset Management, LLC
    Target
    R.R. Donnelley & Sons Company
    Type
    Buyout

    Chatham Asset Management, LLC (affiliates) completed the acquisition of R.R. Donnelley & Sons Company (RRD) for $10.85 per share in cash. The deal was previously announced in December 2021 and approved by RRD stockholders in February 2022, after which RRD’s NYSE listing was set to cease.

  • Buyer
    Hintsa Performance
    Target
    Grasp
    Location
    England, United Kingdom
    Type
    Buyout

    Pontos' portfolio company Hintsa Performance has acquired British digital mentoring platform Grasp to accelerate the digitalisation of its corporate wellbeing and coaching services. The acquisition gives Hintsa a mentoring platform and technology (developed by Ed Beccle) to scale human-centric coaching from leadership teams to all employees across client organisations.

  • Buyer
    24-7 Intouch
    Target
    Goodbay Technologies
    Type
    Buyout

    24-7 Intouch, a global digital customer care and technology company, has acquired Goodbay Technologies, a provider of digital business process outsourcing focused on gaming, mobile app and consumer technology clients. Goodbay will operate as a wholly owned subsidiary to expand 24-7 Intouch's digital capabilities, multilingual footprint and on-campus/work-from-home capacity across India, the Philippines, Jamaica and Austin, Texas.

  • Buyer
    Unispace
    Target
    Downstream
    Type
    Buyout

    Unispace, a global workplace strategy, design and construction firm, has acquired Downstream, an experiential design agency headquartered in Portland, Oregon. The acquisition brings Downstream's branding and technical design expertise into Unispace's global delivery platform and expands Unispace's presence on the U.S. West Coast; terms were not disclosed.

  • Buyer
    VIQ Solutions Inc.
    Target
    The Transcription Agency
    Location
    United Kingdom
    Type
    Buyout

    VIQ Solutions Inc. acquired The Transcription Agency (TTA), a UK-based outsourced transcription provider, to support a new multi-year contract and expand its localized services in the United Kingdom. The purchase price was approximately US$1.7 million (US$0.85 million paid in cash on closing and US$0.85 million deferred), and the deal enables VIQ to combine TTA's local transcription capabilities with its AI-enabled platforms like NetScribe and FirstDraft.

  • Buyer
    ChrysCapital
    Target
    TLK Group (TLK/Related Companies)
    Seller
    Riveria Investment Group, Related Companies
    Type
    Buyout

    ChrysCapital has acquired TLK Group (also referenced as TLK/Related Companies), marking an exit for Riveria Investment Group, which had invested in TLK in 2012 and partially liquidated to Related Companies prior to this sale. TLK is a US-based contact center specializing in cable telecommunications and customer experience services.

  • Buyer
    ChrysCapital
    Target
    ResultsCX
    Seller
    One Equity Partners
    Type
    Buyout

    ChrysCapital has acquired ResultsCX from One Equity Partners in a private transaction; financial terms were not disclosed. ResultsCX, a Fort Lauderdale–headquartered customer experience and contact center services provider with ~20,000 employees and global delivery centers, was grown under OEP through multiple strategic add-ons and digital capability investments.

  • Buyer
    Warren Jones, Tanya Zinn Jones
    Target
    Keppler Speakers
    Seller
    Jim Keppler, Debbie Keppler
    Type
    Buyout

    Keppler Speakers, a Washington, D.C.-area speakers bureau founded by Jim Keppler in 1983, was acquired by its CEO Warren Jones via a stock purchase agreement; founder Jim Keppler will remain in a contributing role. The company is now co-owned by Warren Jones and Tanya Zinn Jones; terms were not disclosed.

  • September 28, 2021
    Buyer
    E78 Partners
    Target
    NextLevel
    Type
    Buyout

    E78 Partners, a provider of finance, accounting and technology solutions for private equity portfolio companies, has acquired Seattle-based NextLevel, an executive services firm that supplies interim C-suite and senior operating executives. The acquisition expands E78's executive services capabilities and gives the firm a direct foothold in the Pacific Northwest; NextLevel's team of well over 100 operating executives will join E78 and continue serving existing clients during a transition period.

  • Buyer
    Palladium Equity Partners, LLC
    Target
    Envoy Global
    Type
    Buyout

    Palladium Equity Partners has invested in Envoy Global, a tech-enabled immigration services provider, in a private equity round alongside existing shareholders. Catalyst Investors and General Catalyst will retain minority equity stakes; transaction terms were not disclosed. The capital will support Envoy's growth and expansion of its technology-enabled immigration solutions and customer acquisition.

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