Avaya Acquires Edify

Edly Acquires Avenify to Expand Nursing Student Financing

January 20, 2022

Financial Services

Edly has acquired Avenify, a specialist student financing platform for nursing students, to expand its income-based repayment loan offerings and increase access to affordable education financing. The combined company will scale Edly's IBR lending platform for nursing programs and Edly also announced Rob Caskey as its new chief operating officer to help drive growth and operations.

Five9 Acquires Aceyus

August 7, 2023

Data & Analytics

Five9 agreed to acquire Aceyus, a Charlotte-based provider of advanced data integration and analytics, to integrate Aceyus’s pre-built data connectors and analytics into the Five9 Intelligent CX Platform. The acquisition is intended to streamline large enterprise migrations from on‑premises contact center systems to the cloud, enhance Five9’s contextual data capabilities for personalized customer journeys and support its AI roadmap; the transaction was expected to close by the end of Q3 2023.

Nextiva Acquires Thrio to Boost AI-Driven Contact Center Capabilities

January 18, 2024

Cloud & SaaS

Nextiva has acquired Thrio, an AI-driven contact center software provider, to expand its customer experience and contact-center capabilities and bring Thrio's offerings into Nextiva's unified CX platform. The deal gives Nextiva immediate access to Thrio's AI contact-center technology and accelerates its mission to democratize advanced CX tools for businesses of all sizes.

Voxy Acquires Fluentify

March 28, 2023

Education

Voxy has acquired Fluentify to combine Voxy's AI-driven English corporate training platform with Fluentify's multi-language live-instruction offering, expanding Voxy's language portfolio and strengthening its presence in Europe. Fluentify will operate as Voxy Italy, bringing hundreds of native-speaking tutors and an established corporate customer base into Voxy's global enterprise learning platform.

Nextiva Acquires Simplify360

April 19, 2023

Cloud & SaaS

Nextiva has acquired Simplify360, an AI-driven customer experience and social media management platform headquartered in Bengaluru, India. The deal adds social media, reputation management, live chat, and helpdesk CRM capabilities to Nextiva's conversation platform and accelerates Nextiva's expansion into the Asia-Pacific market.

NICE Acquires ContactEngine

July 7, 2021

Cloud & SaaS

NICE has acquired ContactEngine, a UK-based leader in proactive conversational AI, and integrated the technology into its CXone platform to launch CXone SmartReach. The acquisition brings proactive, multi-day asynchronous conversational capabilities to NICE's cloud CX suite, enabling organizations to engage customers across preferred digital channels before they request service.