CSS Corp Acquires Directly's OnDemand Business

Clover Imaging Group Acquires Phoenix Direct

July 21, 2022

Logistics & Distribution

Clover Imaging Group has acquired all operating assets of Phoenix Direct, LLC, a Duluth, Georgia–based eCommerce fulfillment and marketing services provider. The deal expands Clover's capabilities into end-to-end DTC fulfillment, customer service, and marketing to complement its returns management, asset renewal and redistribution platform as part of a diversification and growth strategy.

Gupshup Acquires OneDirect

June 2, 2022

Cloud & SaaS

Gupshup, a conversational engagement platform, has acquired OneDirect, an India-based omnichannel, AI-enabled customer service platform. The acquisition expands Gupshup's live Agent Assist and omnichannel conversational capabilities, enabling unified agent workflows and deeper integration with CRM and helpdesk systems for enterprise customers across BFSI, retail and travel.

Godspeed Capital-Backed Crimson Phoenix Acquires Cyberspace Solutions

January 8, 2024

Government & Public Sector

Godspeed Capital’s intelligence platform Crimson Phoenix has acquired Cyberspace Solutions LLC (CSS), adding prime contracts and long-standing customer relationships with U.S. Special Operations Command and the Defense Intelligence Agency. The deal integrates CSS’ cleared workforce into Crimson Phoenix and names industry finance executive Scott Crane as platform CFO to support continued growth of the PE-backed intelligence solutions platform.

ShowingTime Acquires Centralized Showing Service (CSS)

September 5, 2019

Cloud & SaaS

ShowingTime.com, Inc. acquired Centralized Showing Service, Inc. (CSS) to combine their residential real-estate showing management capabilities and accelerate platform growth. The acquisition was financed with debt from Accel‑KKR Credit Partners and Wells Fargo Capital Finance to support the deal while avoiding equity dilution.

Morgan Stanley Private Credit and Onex Falcon Complete Investment in CSS Corp

July 8, 2021

IT Services

Morgan Stanley Private Credit and Onex Falcon completed an investment in CSS Corp that includes mezzanine financing and equity participation, and will join the company’s board. The funding — made alongside existing investor Capital Square Partners and with CEO Sunil Mittal leading the company — is intended to support CSS Corp’s organic growth, capability expansion and geographic footprint expansion.

McorpCX Acquires myCXvision

March 28, 2024

Cloud & SaaS

McorpCX, a San Francisco-based customer and employee experience consultancy, has acquired UK-based myCXvision, a self-service cloud platform for customer experience assessment and planning. McorpCX will integrate myCXvision's technology into its Experience Operating System (XOS) to accelerate CX capabilities assessments, action planning, and drive broader adoption of its experience management offerings.