CallMiner Acquires VOCALLS

Aircall Acquires Vogent to Expand AI Voice Agent Technology Platform

May 7, 2026

Cloud & SaaS

Aircall, an AI-powered customer communications platform, announced it has acquired Vogent, an AI voice agent infrastructure company. The deal adds specialized voice AI capabilities—such as advanced speech models, turn-taking, interruption handling, and latency management—to strengthen Aircall’s AI Voice Agent platform for business phone communications.

Volaris Group Acquires AVENCALL

January 18, 2024

Software

Volaris Group, a division of Constellation Software Inc., has acquired AVENCALL SAS, a Lyon-based provider of unified communications and contact center software (including the XiVO product). AVENCALL was previously a subsidiary of Wisper Group; Volaris said the acquisition will support AVENCALL’s growth in government administration and contact center markets.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

Veritone Acquires VocaliD

June 16, 2022

AI & Machine Learning

Veritone, Inc. acquired VocaliD, Inc., a U.S.-based pioneer in personalized synthetic voices, to expand and enhance its Veritone Voice capabilities and integrate VocaliD's proprietary voice modeling and audio mixing technology into its aiWARE platform. The VocaliD team will join Veritone's Commercial Enterprise division, enabling expanded enterprise-grade synthetic voice offerings for brands, broadcasters, podcasters and other customers.

CallMiner Acquires Audio Capture Provider OrecX

October 18, 2021

Software

CallMiner has acquired OrecX, a North America-based provider of audio and screen capture software used for call recording and analytics. The acquisition brings OrecX's recording technology and integrations (on-premise and CCaaS) into CallMiner's conversation analytics platform to strengthen real-time and post-call transcription and expand use cases across contact centers, enterprise sales and healthcare.

Medallia Acquires Voci Technologies

April 22, 2020

AI & Machine Learning

Medallia, the San Francisco–based experience management SaaS provider, agreed to acquire Pittsburgh-based Voci Technologies, a real-time speech-to-text and AI transcription platform, for approximately $59 million in cash. The deal, announced April 22, 2020, is expected to close in May 2020 and will integrate Voci's real-time speech-to-text and deep-learning capabilities into the Medallia Experience Cloud to enhance contact-center analytics and customer experience insights.