Engageware Acquires Aivo

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.

Entelo Acquires ConveyIQ

August 26, 2019

Software

Entelo acquired ConveyIQ, a candidate engagement SaaS provider, to create an end-to-end recruiting platform that manages candidate interactions from source-to-hire. The deal was announced August 26, 2019 alongside a new funding round supported by investors including Battery Ventures, Shasta Ventures, USVP, 3TS Capital Partners, SC Ventures and StarVest Partners.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

Calabrio Acquires Echo AI

December 11, 2024

AI & Machine Learning

Calabrio has acquired Echo AI, a generative AI-native conversation intelligence platform, to integrate real-time generative-AI conversation insights into its Calabrio ONE suite. The acquisition strengthens Calabrio's AI capabilities for contact centers—improving automated quality management, agent coaching, and CX intelligence across omnichannel interactions.

Bazaarvoice Acquires affable.ai from Affable Technologies

October 10, 2023

Marketing & Advertising

Bazaarvoice has acquired the affable.ai creator-marketing platform from Affable Technologies to add AI-driven influencer discovery and management to its social commerce and content activation capabilities. The deal integrates affable.ai's creator technology into Bazaarvoice's full-funnel content and retail distribution network to help clients scale creator-led social commerce and measure ROI across awareness to conversion.

ToolsGroup Acquires Evo

September 27, 2023

AI & Machine Learning

ToolsGroup has acquired Evo, an AI/ML provider of pricing and inventory prescriptive analytics, to integrate Evo's responsive AI, quantum learning, and advanced prescriptive capabilities into ToolsGroup’s SO99+ and JustEnough supply chain and price optimization suites. The acquisition strengthens ToolsGroup’s dynamic planning and price-optimization capabilities and is supported by ToolsGroup’s private-equity backer Accel‑KKR.