PartnerHero Acquires ElevateCX

Hero Digital Acquires Bulldog Solutions

July 22, 2019

Marketing & Advertising

Hero Digital acquired Bulldog Solutions, an Austin-based B2B marketing services agency, to centralize and expand its B2B customer experience capabilities in Austin. The deal, supported by Hero Digital's investor CI Capital, will combine Bulldog's team and leadership into Hero Digital's broader CX practice to deepen B2B expertise for enterprise clients.

PartnerHero Acquires SupportOps, a Zendesk Implementation Specialist

January 17, 2023

IT Services

PartnerHero, a provider of outsourced customer operations, has acquired SupportOps, a New York Metro–based Zendesk implementation and CRM automation specialist. The acquisition enables PartnerHero to offer Zendesk implementation and administration services immediately, expanding its end-to-end CX capabilities.

Elevate Acquires Downstream and GA

December 18, 2025

Professional Services

Elevate has acquired experiential design studio Downstream and luxury hospitality design studio GA, combining the firms into an expanded Elevate Creative with more than 250 designers, technologists, and strategists across North America, Europe, and Asia. The deal broadens Elevate's capabilities in immersive digital experiences and luxury hospitality design and appoints Chris Allphin as President of Elevate Creative.

Executech Acquires Elevate

November 15, 2021

IT Services

Executech, backed by Evergreen Services Group, has acquired Elevate, an IT support provider based in Richland, Washington. The Elevate team (led by CEO Paul Carlisle) will join Executech as the Tri-Cities office, expanding Executech's geographic reach and access to cybersecurity and cloud services.

Hero Digital Acquires Omnichannel Commerce

January 24, 2023

IT Services

Hero Digital, a customer experience transformation firm, has acquired Omnichannel Commerce, a digital consultancy specializing in Salesforce-powered e-commerce, order, and subscription management. The deal expands Hero Digital’s commerce capabilities and brings industry veteran Rich Lyons on board as a senior advisor to the newly expanded Commerce division.

SellerX Acquires Elevate Brands to Create SellerX Group

June 1, 2023

E-Commerce

Berlin-based eCommerce aggregator SellerX has signed an all-share agreement to acquire U.S.-based Elevate Brands, creating SellerX Group with more than 80 Amazon-native brands and combined annual sales of roughly €400m. Existing investors (led by Sofina with participation from L Catterton, Cherry Ventures, Felix Capital, 83North, Upper90 and TRCM Fund) committed €60m+ of new equity and the combined business will receive an expanded credit facility to pursue further M&A and international expansion.