TDCX Group Acquires SUPA to Bolster AI-Enablement Platform Chemin

GOcxm Acquires Apex (AI-Powered Customer Decision Insights)

February 3, 2026

Cloud & SaaS

GOcxm has acquired Apex, an AI research platform that applies behavioral science and CX insights to understand customer decisions and identify issues across the customer journey. The undisclosed deal is intended to integrate Apex’s decision-focused analytics into GOcxm’s customer experience management offerings to deliver more granular, actionable intelligence for targeted CX improvements.

TDCX Group Invests in TalentPop to Accelerate AI-Enabled On-Demand CX Solutions

September 3, 2025

IT Services

TDCX Group made a strategic investment in TalentPop, a California-based customer service management company serving more than 700 SMBs, primarily DTC e-commerce brands in North America. The investment is intended to scale TalentPop’s AI-enabled, on-demand customer experience (CX) capabilities by leveraging TDCX’s operational scale, CX analytics, and global delivery infrastructure.

Certara Acquires Chemaxon to Expand Drug Discovery Software Capabilities

July 9, 2024

Software

Certara, Inc. has signed a definitive agreement to acquire Chemaxon, a leading cheminformatics software provider, with the transaction expected to close in the second half of 2024, subject to regulatory approvals. The acquisition adds Chemaxon’s discovery-focused cheminformatics tools to Certara’s biosimulation portfolio, enabling a more comprehensive data and predictive-analytics platform spanning discovery through development.

Daxtra Acquires PivotCX

April 25, 2024

Software

Daxtra, the UK-based provider of AI-enriched recruitment software, has acquired PivotCX, an Indianapolis-based talent acquisition communications hub. The acquisition (closed April 24, 2024) will fold PivotCX’s communications capabilities into the Daxtra product suite to improve candidate engagement and conversion; terms were not disclosed.

Sutherland Acquires Augment CXM

September 22, 2022

AI & Machine Learning

Sutherland, an experience-led digital transformation company, has acquired AI-based customer experience platform Augment CXM to expand its AI solutions portfolio and enhance customer journey capabilities. The acquisition integrates Augment CXM's conversational AI technology with Sutherland's human-in-the-loop AI and automation to improve agent efficiency, conversion rates and overall customer satisfaction for global brands.

XMachina AI Group Inc. Completes Business Combination to Acquire XMachina-AI Inc.

June 9, 2022

AI & Machine Learning

XMachina AI Group Inc. (formerly 1210352 B.C. Ltd.) completed a business combination on June 7, 2022, pursuant to which it acquired XMachina-AI Inc. and renamed the resulting issuer XMachina AI Group Inc. The Resulting Issuer will carry on XMAI's business, intends to apply to list its subordinate voting shares on the Canadian Securities Exchange, and plans to accelerate growth by injecting capital and talent into AI and data-analytics businesses.